![]() You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 694 Myrtle Avenue Brooklyn New York US 11205 If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 694 Myrtle Avenue Brooklyn New York US 11205. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. ![]() If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you have any problems or malfunctions during use, please contact us at and please allow up to 48 business hours for a response to your question.Our policy lasts 30 days. Send us an email at to start the exchange process. Once an exchange is initiated, you have 30 days to return your product and You are responsible for all shipping charges. If you need to exchange your product for a different size/color,Items must be returned in their original packaging and unused. If you want to return the product for quality reasons verified by us within 30 days from the day you received the package, you can exchange it for a good-quality. To complete your return, we require a receipt or proof of purchase from our official website. You need to return the full package and cover the shipping fee for returning the product. Return Unconditionally of Goods: If you want to return the product for unconditionally within 7 days from the day you received the package, it’s available in the situation that the package is unopened and the product is not used.
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